Everything You Need to Know Before Getting Started
We know choosing a prep centre or fulfilment partner is a big decision—especially if you're a small seller or just starting out.Below are answers to the most common questions we get from Amazon sellers, Shopify brands, home-based businesses, and international clients.
How do I get started with Adlifto Prep Centre?
Simply contact us with your requirements. We’ll understand your business model (Amazon, Shopify, etc.) and guide you on how to send your inventory to us.
Do I need a minimum number of orders or inventory?
No. We work with small sellers as well as growing businesses. Whether you have 50 units or 5,000, we can support you.
Do you require long-term contracts?
No long-term contracts.We operate on a simple 1-month rolling agreement, giving you full flexibility.
If you wish to stop using our services, you can do so by giving just 2 weeks’ notice.
This means no lock-ins and no unnecessary commitments—ideal for small and growing businesses.
Shipping & Receiving
Can I ship products directly from my supplier to you?
Yes. Most clients ship directly from wholesalers, manufacturers, or China to our facility.
Do you accept international shipments?
Yes. We regularly receive stock from China, the EU, and other countries.
What happens when my stock arrives?
We receive, count, inspect (if required), and store your inventory. You’ll be updated once everything is processed.
Storage & Inventory
How does your storage system work?
We store your products at pallet, carton, or unit level and keep everything organised so it’s ready for dispatch or replenishment.
What is drip-feeding inventory?
Instead of sending all your stock to Amazon or one channel, you store bulk stock with us and send smaller batches when needed.
This helps reduce costs, improve control, and keep stock available across multiple channels.
Can I use the same stock for Amazon and Shopify orders?
Yes. We can allocate your inventory across multiple channels from one central stock pool.
Can I track my inventory?
Yes. We provide visibility on your stock so you know what you have and what’s moving.
Amazon (FBA & FBM)
Do you support Amazon FBA shipments?
Yes. We prepare and send inventory to Amazon according to FBA requirements.
Can you help with FBA replenishment?
Yes. We store your bulk stock and send smaller batches to FBA as needed (drip-feeding approach).
Do you handle Amazon FBM orders?
Yes. We pick, pack, and dispatch FBM orders to help you meet Amazon delivery targets.
Can you label and prep products for Amazon?
Yes. We handle labelling, barcoding, bundling, and all required prep work.
Order Fulfilment
Which platforms do you support?
We support fulfilment for:
Amazon (FBM)
Shopify
eBay
WooCommerce (on request)
How quickly do you dispatch orders?
We aim for same-day or next-day dispatch depending on the time orders are received.
Can you handle high order volumes?
Yes. We can scale operations based on your order volume.
Returns Handling
Do you provide a UK return address?
Yes. We can receive customer returns on your behalf.
What happens to returned items?
We inspect the product and can:
Restock if sellable
Repack or relabel
Dispose if required
Pricing & Costs
How is your pricing structured?
Our pricing is simple and transparent:
Receiving fees
Storage fees
Pick & pack fees
Returns processing fees
Are there any hidden costs?
No. We clearly outline all costs upfront.
Is your service cost-effective for small sellers?
Yes. Using our service is often cheaper than renting space, hiring staff, or paying high Amazon storage fees.
For Home-Based Sellers
Can I use your service if I run my business from home?
Yes. Many of our clients started exactly this way.
Will I still have control over my business?
Absolutely. You control your inventory and decisions—we simply handle the operations.
For International Sellers
Can you act as my UK base?
Yes. We store your stock, fulfil orders, and handle returns locally.
Can you receive containers or bulk shipments?
Yes. We can handle cartons, pallets, and container deliveries.
Do I need to be in the UK to use your service?
No. You can run your business remotely while we handle everything on the ground.
Support & Communication
How do I communicate with your team?
You’ll have direct contact with our team—no complicated ticket systems.
Will I get support if I’m new to selling?
Yes. We regularly help new sellers understand fulfilment, storage, and inventory strategies.
Transparency & Control
Will I still have control over my inventory?
Yes—100%.
You remain in full control of your stock at all times.
We only act based on your instructions for storage, dispatch, and replenishment.
How do I know what stock I have with you?
We maintain clear records of your inventory, including:
Current stock levels
Items received
Items dispatched
Returns processed
You’ll always know what you have and where it’s going.
Can I track stock movements (inbound, outbound, transfers)?
Yes.
We track all stock movements, including:
Goods received from suppliers
Orders dispatched to customers
Shipments sent to Amazon FBA
Returns received and processed
Nothing moves without being recorded.
Will I be notified when stock arrives or is dispatched?
Yes.
You’ll be informed when:
Your inventory is received and checked
Orders are dispatched
FBA shipments are sent
Any issues are identified
Can I decide how my stock is allocated across channels?
Absolutely.
You decide how your stock is used:
FBA replenishment
FBM orders
Shopify / eCommerce orders
Wholesale or bulk orders
We simply execute based on your plan.
Can I change my instructions anytime?
Yes.
You can update instructions at any time—for example:
Redirect stock from FBA to Shopify
Hold stock instead of dispatching
Change replenishment quantities
We stay flexible as your business changes.
What happens if there is a discrepancy in stock?
If anything doesn’t match:
We investigate immediately
Recount and verify inventory
Provide full clarification
Transparency is key—we don’t hide issues.
Do you provide product checks or photos if needed?
Yes.
We can:
Inspect products on arrival
Share photos of items or packaging
Flag any damage or issues
How do you ensure accuracy in picking and packing?
We follow structured processes for:
SKU identification
Order verification
Packing checks
This helps minimise errors and ensures orders are dispatched correctly.
Can I visit or audit my stock if needed?
Yes (by prior arrangement).
You’re welcome to visit or request checks on your inventory if required.
Do you mix my inventory with other clients?
No.
Your stock is stored and managed in an organised way to ensure clear separation and accurate tracking.
How quickly can you act on my instructions?
We aim to process all instructions quickly, typically within 24–72 hours, depending on the request.
Why This Matters
Most sellers hesitate to outsource fulfilment because they fear losing control.
With Adlifto:
You stay in controlYou get full visibilityYou gain time and space to grow
“Your stock. Your decisions. We just make it happen.”
Common Concerns (Answered Honestly)
We get it—outsourcing your fulfilment is a big step.
Here are the concerns most sellers have before getting started:**
What if you lose or mismanage my stock?”
We understand this concern—your inventory is your money.
Every item received, stored, and dispatched is recorded
Stock is organised by SKU and client
Regular checks and structured processes reduce errors
If there’s ever a discrepancy, we investigate immediately and resolve it transparently.
What if orders are delayed or dispatched late?”
Late dispatch can damage your reputation—especially on Amazon.
We aim for same-day or next-day dispatch
Structured workflows ensure orders are processed efficiently
We plan capacity during peak periods
👉 Our goal is simple: keep your orders moving on time.
Will I lose control over my business?”
No—this is your business, not ours
.You decide where stock goes (FBA, FBM, Shopify, etc.)
You control inventory decisions
We only act based on your instructions
👉 Think of us as your operations team—not a replacement for your control.
What if I want to stop using your service?”
No problem.
We operate on a 1-month rolling agreement
You can leave anytime with just 2 weeks’ notice
👉 No long-term lock-ins. No pressure.
Is this going to be too expensive for a small seller?”
Most small sellers assume 3PL is expensive—but compare it properly:
Cost of renting space
Time spent packing orders
Hiring staff
Amazon storage fees
👉 In many cases, using a prep centre is more cost-effective—and far less stressful.
What if my order volume increases suddenly?”
That’s exactly where we help.
We scale operations based on your volume
Handle peak periods (sales, Q4, product launches)
Support both small and growing businesses
👉 You don’t need to worry about capacity—we adjust with you.
What if I’m just starting out?”
That’s fine.
We work with:
New sellers
Side hustlers
Home-based businesses
👉 You don’t need to be doing big volumes to get started.
What if I sell on multiple platforms?”
Even better.
We support Amazon, Shopify, eBay, and more
One inventory pool can serve all channels
You don’t need separate systems—we simplify it.
What if I’m based outside the UK?”
Not a problem.
We act as your UK base
Receive, store, and dispatch your stock
Handle returns locally
👉 You can run your business remotely while we manage operations on the ground.
What if something goes wrong?”
Let’s be realistic—issues can happen in logistics.
The difference is how they’re handled.
We communicate clearly and quickly
We investigate and resolve issues
We keep everything transparent
No hiding problems. No excuses.
Our Approach Is Simple
Your stock. Your decisions. We just make it happen.
Still Have Questions?
If you don’t see your question here, feel free to reach out.
Contact us today and we’ll be happy to help